The package didn’t contain all the items I had ordered.

1. If you find that an item is not included in your package, it may have been shipped on its own. Please check your Order Confirmation to verify if each item has a separate tracking number.
   
   1. If all items are listed under a single tracking number, click here to submit a ticket and attach a copy of the packing slip or any paperwork that accompanied your order so we can investigate further.
      1. If the packing slip or any attached documents indicate that an item is missing, we would like the opportunity to resolve this and send the missing item(s) as quickly as possible!
   2. If the items were shipped separately, please click here to check how to track your remaining parcel.
      1. To check with your local post office, please click here to see the most common carriers.
2. If you're unsure whether your items were shipped together or separately, click here to submit a ticket so we can further check for you.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.