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Purchasing a product that includes a warranty can give you added reassurance. If the product does not operate as intended during its lifespan and you have opted for our Lifetime Guarantee / Purchase Protection, this warranty may entitle you to a replacement, not including shipping charges.
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This warranty becomes void if the product is misused, experiences typical wear and tear, or is discontinued.
- “Lifetime” refers to the period during which the product is still being produced.
- The warranty can be canceled without advance notice to the customer.
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- To use your Lifetime Warranty / Order Insurance:
- Capture a photo or a short video of the item.
- Go to our Contact Form page to submit a request and choose Lifetime Warranty as the category.
- Attach the photo or video to your submission.
- If your replacement request is authorized, we will update you within 48 hours.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.